Operations

What is Back of house?

Also called BOH

Back of house is the kitchen and everything supporting it — prep areas, stores, wash-up, and the chefs, cooks and porters who work there. It covers everyone the guest does not normally see.

Back of house is where most of the cost of goods and a large share of labour sits, which is why prime cost is largely a back-of-house number.

The handover between front and back of house is the KOT, and it is the most common point at which orders go wrong.

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Knowing the term is one thing. Running it is another.

MinimalPOS handles orders, kitchen, billing and reporting in one flow.