Operations

What is Comp?

Also called Complimentary

A comp is an item given to a guest at no charge — usually to recover a service issue, or as hospitality for a regular. Unlike a void, a comp records that the item was made and consumed, just not paid for.

The distinction matters for stock. A voided item was never made; a comped item left the kitchen and consumed ingredients. Recording them differently keeps your cost of goods accurate.

Comps are usually permission-controlled, so only a supervisor can authorise one.

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Knowing the term is one thing. Running it is another.

MinimalPOS handles orders, kitchen, billing and reporting in one flow.